Our quality is worth waiting for. Unfortunately, some items from our product line have sold out or are nearly sold out. We sincerely regret this. However, unlike our competition we remain committed to our Made in America ethos at every opportunity. We make our own uniforms and equipment and source domestic raw materials whenever practical. We buy from American manufacturers to enhance our product lines with footwear and leather goods.
Customers don't like to wait and we get that. However, for those who will wait patiently for our quality we are keeping non-obligatory waiting lists for customers who are interested in being notified of product updates. We make plans to produce/order more products, including boots once the waiting lists grow large enough to merit their very high (extremely high) investment.
Being on the waiting list won't cost you a penny. Nobody pays for anything until the item is ready to be shipped, unless a prepayment discount is arranged on certain items and agreed upon in advance. When you visit our web site looking to buy an item and you discover we are sold out of your size please let us know that you are interested and email us to get on the waiting list. You can be removed from the waiting list at any time by contacting us and requesting to do so. The longer the waiting list for an item grows, the easier we can develop plans to restock, and the sooner that item will become available again.
No one can predict with any certainty when items become available again after having sold out. No one likes to have to wait for stock to come back in, especially long waits. We will however be happy to provide our best estimates based on our circumstances at any given moment. Though some items may require more time to produce than others simply because the capital investment is significant and/or low demand. As a result of poor performance with the lesser expensive footwear competition, more and more customers are stepping forward and agreeing to wait for our footwear.
We want to offer the best service to our customers we possibly can. Your cooperation will help. Getting on a waiting list will be the best way our customers can help us overcome these challenging times and allow us to keep offering high quality products. Customers who agreed to wait have ultimately found that our quality was well worth it. Sometimes we offer discounts to those on certain waiting lists so it is to your benefit to wait whether you plan to actually buy or not.
A few words to our footwear customers! Our boots are the best available anywhere and they are very expensive to make. We regret that many of our quality and popular footwear styles have sell out or are nearly sold out. Styles are being ordered and restocked as the waiting lists grow. Please note that our footwear prices must be updated as they are ordered and restocked. Customers will also be provided with an approximate delivery date once we place our order with the factory. We will also be keeping the web site updated about boot deliveries. We are most confident you will be completely satisfied with your purchase once the boots arrive and you see the extraordinary quality. Our styles are unique to our company. Our boots have an excellent reputation for quality and durability. For a very informative independent customer review of our footwear products click here.
Most importantly, we thank you for your loyal support and business. It has been our experience that the initial investment in time and cost for quality products is forgotten after years and years of faithful and reliable performance. Conversely, nothing can alleviate the aggravation and disappointment for the amount of money paid for an inferior quality product that has failed to meet your needs, sometimes in spectacular fashion.
Our quality is worth waiting for!