You can place your order in one of several ways.

1. Use our Online Shopping Cart.  Using the "Add to Cart" buttons fill your cart with the items you are interested in.  Once you are finished an encrypted email will be sent to us with all your information.  If the items are in stock we will ship the order out immediately. Sold out items will automatically be placed on the waiting list as a Back Order until we are restocked.  Once restocked we will debit your card for the back ordered items and ship them out.  We will need the Credit Card billing address to approve the CC transaction.  If something goes wrong with your shopping cart, you can always call us.  The total given by the shopping cart will be without S&H charges.  Depending on the weight of the goods and any other special handling we will assign the S&H charges based on the table below when we debit your Credit Card.  Once the following message appears "The following is a list of what you ordered from www.wwiiimpressions.com" that is confirmation the order has been sent to us and will be processed.  When you arrive at this message please check the items listed and confirm if they are what you want to order.  Otherwise you do not need to confirm if we received the order.  Any special notes or comments like deadlines or other ordering instructions can be added in the order.  Thanks for your help!
2. Print, fill out, and mail or fax

   this form

   along with payment by check, M.O., or Credit Card (Including VISA, Mastercard, Discover, Amex, Diners Club, and VISA debit cards).
3. Call us with your credit card and product information.
4. Fax us with your credit card information, along with your shipping address, and products ordered.
5. Email us with your customer information, product information, and your phone number and we will call you to retrieve your CC#.
6. Avoid using your cellular phone to order. Cell phones are not safe and broadcasting your CC number on a cell phone is inviting trouble. Dishonest people may be tuning in to your cell phone frequency. We suggest you place phone orders via regular telephones.
7. Orders taken for items that are listed as "Coming Soon" will be accepted.  PRODUCTS NOT IN STOCK WILL NOT BE CHARGED.  Once items on reservation are ready to ship we will debit the credit card and ship the item out accordingly.  Reservation items are sold on "First-Come, First-Served" basis.
8. If an item is sold out we will automatically place the item on the waiting list for the next production run of the ordered item.  We won't debit the credit card for items that we cannot ship.  Any items remaining on the order that can be charged and shipped will be processed.
9. Sale prices for items on sale will be charged in our office once the order is received.

Shipping and handling rates are as follows:

Shipping rates for bigger orders and overseas please call for current rate. There is no UPS Ground service to Hawaii and Alaska.  Those orders will be charged $25.00-$35.00 for 2nd Day Air

Methods of payment:

All prices are subject to change without notice.

All California residents must add 8.25% sales tax.

We accept Visa, MasterCard, Discover, American Express, and Diners cards, VISA debit cards. Please provide your credit card number, exp. date, name of the cardholder, and Credit Card Billing address. .

Make all money orders or checks payable to "WWII Impressions" and send it to the above address. Please be aware that all orders accompanied by a personal check will be subject to a 20 day clearing period before the order will be shipped out. If you need the merchandise in a hurry consider sending a postal money order or a Credit Card number!

Credit Card customers must be aware that we assume the cardholders funds are sufficiently high enough to clear the transaction. We will not be held responsible for contacting the customer in the event of a decline or such error. We will try to contact the customer if time permits and only if we have a telephone number or email address available. We consider a return call from us a courtesy and not a RIGHT. Should the customer have any concerns whether their card will or will not clear we would advise they contact us to confirm that.  Be advised that when we refer to Credit Cards we also include debit cards known as "Visa Check Cards".  We will accept a debit card with a VISA logo on it.

We do not ship C.O.D.

Return Policy:

Customers have 7 days to return items if they are not 100% satisfied with their merchandise for any reason, including sizing errors. THERE ARE NO EXCEPTIONS. We fully assume the customer knows their size before ordering. Returned merchandise must be in the exact same condition as it was received by the customer. Worn or washed garments regardless of use or flaws will simply be put back in the box and returned at customer's expense.   Cotton garments do shrink and customers are hereby advised to make sure there is enough room in the garment for this before alterations are made and they are washed for the first time.

Refunds will be paid less the shipping and handling charges.
Please note that custom orders are non refundable.

In the event a return or exchange is necessary, please always include a letter explaining the reason for the return.  This letter should include the name the order was under, and the reason for the return.  If possible explain how the order was placed IE by phone, mail, internet, etc.

Shipping policy: (Very Important)

Please note that all orders are FOB Downey, CA. USA.  Meaning, that our responsibilities terminate when the package leaves our door.  If an order is lost, stolen, or damaged the customer is responsible for filing claims for losses incurred during delivery.  This is why it is very important that the customer choose a shipping courier that they are happy with and that will offer satisfactory delivery of their order.  We will help in whatever way we can to assist in any claims for losses through the U.S. Postal System, UPS, Fed Ex, etc.  On international shipments we highly recommend, and will automatically use, USPS Express Mail Service because of the speedy delivery and traceable delivery features.  We do not recommend surface mail for overseas shipments. 

Shipments to countries outside of the United States will most likely be liable for duties and taxes.  All governments collect some sort of tariff tax for goods shipped into their country from elsewhere.  The rate will vary from nation to nation.  We advise that distant customers check with their local governments to see what their duties and taxes will cost.

All customers also need to be aware that we will NOT under-value the order to minimize customs charges, duties, and taxes.  This practice is illegal.  This may be possible when purchasing surplus and used merchandise but not with newly made garments.  The laws pertaining to this are very clear.